QUESTIONS AND ANSWERS

At Sixt Car Rental for corporate customers, you can conveniently choose to pay on account or with the following credit cards:

  • American Express
  • Mastercard
  • Visa

Pre-paid cards and cards with no personal or company name embossing are not permitted. Cash payments are also not possible at Sixt Car Rental in Australia.
Please present your original credit card upon collecting you rental. The driver and payment details are fixed at the time of reservation and cannot be changed.

SIXT’s rental car fleet includes a wide range from Standard and Premium vehicles to Commercial ones. For the sake of clarity and standardisation, these are divided into vehicle categories worldwide, according to the international standard ACRISS code (Association of Car Rental Industry Systems Standards). This includes various features, such as size, equipment, and engine. Since you book a car classification at SIXT, not a model, it is always ensured that your required equipment (air conditioning, automatic transmission, etc.) as well as features (seats, 5 doors, etc.) are taken into account when booking.

Example:

PFAR
P = Premium, F = Four Wheel Drive, A = Automatic, R = A/C

You can view your SIXT rental car invoice in your Customer Account. There, you can also download a free copy. You don’t need to request the invoice for your SIXT rental car separately; you can simply print it out. Please note that invoice copies are available no earlier than two days after the vehicle is returned.

You can view and change your SIXT reservation in your customer account.

The renter is liable for all costs and fees incurred in connection with traffic offences according to the General Terms and Conditions. We transmit the driver’s data that were specified and accepted at the time of the rental to the requesting authority.

In addition, an administration fee of $60 will be charged. To avoid fines, please inform yourself in advance about the relevant traffic and parking regulations in the areas in which you are using your SIXT company rental car.

Customers can protect their rental by adding a damage and protection option when booking a vehicle (step 2 when booking online). More information can be found on our protection page.

After hours deliveries may be arranged but require a minimum of 24 hours notice. Additional fees may apply. For Business clients we can offer a pick-up and delivery service, within office hours. Restrictions apply.

Additional drivers, who are at least 21 years old, may be added to the rental contract by showing their driving licenses. If the additional driver cannot be present during pick-up, you can go to any SIXT station across the country to have the registration done. There will be no insurance coverage in the event of an accident until the additional driver has been included in the contract.

One way rental are available between SIXT locations, however fees may apply.

You can find the location, directions, and information about the immediate vicinity of our worldwide SIXT stations here.

Yes, we offer commercial vehicles for corporate clients. The fleet includes a large range of vans, utes, 4WDs, buses, trucks and mine-spec vehicles.